Question 1

How quickly can I deploy a server?

Accepted Answer

Your server will be ready in under 60 seconds after payment confirmation. Our automated system handles all the setup instantly.

Question 2

Can I upgrade or downgrade my plan?

Accepted Answer

Yes! You can change your plan at any time. Upgrades are instant, and downgrades take effect at the next billing cycle.

Question 3

What games do you support?

Accepted Answer

We support popular games including Minecraft, Palworld, Hytale, and many more. Check our full list on the games page.

Question 4

Do you offer refunds?

Accepted Answer

Yes, we offer a 7-day money-back guarantee. If you're not satisfied, contact support for a full refund within the first week.

Question 5

How does DDoS protection work?

Accepted Answer

All our servers include enterprise-grade DDoS protection that automatically detects and mitigates attacks in real-time.

Question 6

Can I install custom mods and plugins?

Accepted Answer

Absolutely! You have full FTP access and can install any mods, plugins, or custom configurations you need.

Frequently Asked Questions